Faq

A ductless mini-split system is a type of heating and cooling system that provides a flexible and energy-efficient alternative to traditional HVAC systems. Here’s an overview of what it is and how it works:

Key Process
Cooling Mode:

The indoor unit absorbs heat from the room’s air using refrigerant flowing through its evaporator coil.
The refrigerant carries the heat to the outdoor unit, where it is released into the outside air via the condenser coil.
Cooled refrigerant cycles back to the indoor unit, repeating the process to lower the indoor temperature.

Heating Mode:

The system reverses the process using a reversing valve in the outdoor unit.
It extracts heat from the outdoor air (even in cold temperatures) and transfers it indoors through the refrigerant.
The indoor unit disperses the heat into the room, raising the temperature.

A ductless mini-split system consists of the following key components:

Indoor Unit (Evaporator): Cools or heats the room; includes the evaporator coil, blower, and air filter.

Outdoor Unit (Condenser): Discharges heat or absorbs it for heating; houses the compressor and condenser coil.
Refrigerant Lines: Pipes that circulate refrigerant between the indoor and outdoor units.

Compressor: Pressurizes refrigerant for heat transfer (located in the outdoor unit).

Expansion Valve: Reduces refrigerant pressure for cooling or heating.
Fans: Indoor fan circulates air; outdoor fan dissipates or absorbs heat.

Control System: Remote, thermostat, or smart app for temperature adjustments.
Drain Line: Removes moisture from the indoor unit.

Electrical Components: Power cables and circuit connections.
Optional features include multi-zone capability and energy-efficient inverter technology. These components work together for efficient, ductless climate control.

Yes, most ductless mini-split systems can be repaired, including those serviced by Next Level. However, the feasibility of repair depends on factors such as the system’s manufacturer, the availability of parts, and the system’s age and condition. If parts are no longer available or if the cost of repair approaches the price of a new system, a total replacement might be a more practical option.

Next Level evaluates all options with customers to determine whether repair or replacement is the most financially sound decision. This approach ensures that you make an informed choice based on your system’s age, condition, and repair costs.

Your central air conditioning system should be serviced once a year, ideally in the spring before the hot weather begins. Here’s why:

Efficiency: Regular servicing ensures your system is running efficiently, helping to lower energy bills.

Prevents Breakdowns: Routine maintenance helps catch potential issues before they lead to costly repairs or breakdowns during the summer.

Scheduling service in the spring allows your AC to be ready for the summer heat and ensures optimal performance throughout the season.

You should have your boiler or furnace serviced once a year, ideally before the heating season begins. Here’s a breakdown of when and why:

Boiler: Annual servicing helps ensure the system is running efficiently, prevents potential leaks or breakdowns, and checks for safety issues like gas leaks or carbon monoxide risks. It’s best to service your boiler in the fall, before heavy use in winter.

Furnace: Annual maintenance also ensures the furnace is clean, the filters are changed, and the system is working efficiently. This reduces energy bills and prolongs the life of the furnace. Like a boiler, it’s best to have it serviced in the fall before turning it on for the winter.

Regular servicing helps prevent unexpected breakdowns and maintains energy efficiency.

The main difference between a boiler and a furnace is how they heat your home:

Boiler: A boiler heats water, which is then circulated through pipes to baseboard radiators or underfloor heating systems to provide warmth. Boilers can use gas, oil, or electricity as fuel.

Furnace: A furnace heats air and then distributes it through ducts to warm the home. Furnaces typically use gas, oil, or electricity as fuel as well.

Yes, you will likely need an electrician for a ductless mini-split installation. The system requires a dedicated electrical circuit to power the outdoor unit and the indoor air handler(s). This involves running power from your electrical panel to the unit, ensuring proper wiring, circuit breakers, and voltage. If you don’t already have the required power setup in place, an electrician will be needed to handle these electrical tasks.

Next Level works with local, trusted electrical companies. If you already have an electrician, we can coordinate with your chosen professional to ensure the installation process goes smoothly.

The time required to install a ductless mini-split system varies depending on the complexity of the setup and the specific needs of the space:

Single-Zone System: Typically takes 1 to 2 days for installation and testing. This includes mounting the indoor and outdoor units and running the refrigerant lines.

Multi-Zone Systems: Add about 1 full day per additional zone. For example, a 4-zone system may take 4 to 5 days to complete, as each additional zone requires extra indoor unit installations and more complex refrigerant and electrical routing.

Factors that can affect installation time include:

The distance between the indoor and outdoor units (length of refrigerant lines).
Accessibility of the installation site.
Structural challenges, such as wall types or obstacles.

For a precise estimate, a professional consultation is recommended by Next Level to assess the specific requirements of your home or business.

If your ductless mini-split is leaking water down the wall, it’s likely due to a blocked or restricted condensate drain line. Here’s what to do:

Turn Off the Unit: Stop the system to prevent additional water buildup.

Understand the Issue:

During cooling mode, the system dehumidifies the air. Moisture collects in the condensate pan and drains via gravity outside.
A blockage in the drain line can cause water to back up and leak from the unit.
Contact Next Level to clear the drain line and inspect for any underlying issues.

Prevent Future Leaks: Schedule annual maintenance to ensure the drain line and other components are clean and functioning correctly.

Acting quickly minimizes potential water damage and prevents more costly repairs

Yes, maintaining your ductless mini-split system is essential for optimal performance. Here are some key steps you can take:

Clean the Air Filters Monthly:

Turn off the indoor unit to avoid drawing dust across the coil.
Remove the filters and rinse them with water. You can also brush or vacuum them to remove dust.

Allow them to dry completely before reinstalling.
Samsung units installed by Next Level include a built-in reminder for filter maintenance.

Inspect Outdoor Unit:

Keep the area around the outdoor unit clear of debris like leaves, grass, and dirt.
Ensure proper airflow by trimming back plants.

Check for Odd Noises:

Report unusual noises promptly to avoid larger issues.

Regular Professional Maintenance:

Schedule annual or bi-annual tune-ups to check refrigerant levels, coils, and overall system health.